Associate Director, Business Support,
Group
We are looking for an Associate Director, Business Support to join our growing Client Support Services (CSS) team, to assist the Team Director on a number of key initiatives that are aligned to the business strategy. The role would suit a candidate with administration experience in the Legal sector or Trust Company and Fund industry and is looking for change of career path. Additionally, the role may suite a candidate who already has the expertise in business support management and policy and procedure writing.
Jersey - Channel Islands


Before you apply
Five years’ Jersey residency required for this role, as required by Control of Housing and Work (Jersey) Law 2012.
Principal accountabilities:
- To work closely with the Client Service Support Director to understand the business requirement for the support projects, developing effective working relationships and the ongoing management of processes.
- To produce high-quality procedures and that blend instructional and technical requirements to meet applicable regulatory standards.
- Form part of internal project working groups that support business wide changes and the implementation of new tools and data bases.
- Help create and maintain a library of checklists and desktop guides, to support all activities/tasks relating to administration services under the TCB and FSB license.
- Collaborate and effectively communicate ideas and concepts to other team members, cross-functional team members.
- Be a member of the Policy and procedures committee and others.
- Be able to provide internal training/training material
- Such other duties as the management may at times reasonably require.
The type of person we are looking for:
- Excellent written and communication skills.
- Able to use PDF writer, word and visio or similar.
- Competent at managing deadlines
- Able to work in an agile approach.
- Excellent (internal) client facing skills.
- Able to use own initiative.
To find out more or have a confidential discussion, please email recruitment@hawksford.com or call +44 1534 740000.
*£1,000 for successful direct applicants – Jersey Applications only
If you apply directly for this position (not via an agency or other introduction) you will receive £1,000 upon successfully completion of your probation period.
*This offer is currently available on Jersey opportunities only.