Business Analyst (Contract or Fixed Term),
Group

Summary:

You'll play a key role in documenting and improving business processes, gathering and validating requirements, and supporting delivery teams throughout the project lifecycle. From facilitating workshops to guiding user acceptance testing, your work will help ensure successful, user-focused outcomes.

We're particularly keen to hear from candidates with experience in the Microsoft 365 suite, especially those confident recommending and developing low-code/no-code solutions using Power Apps.

Principle Accountabilities:

• Map and analyse existing ('as-is') and future ('to-be') processes
• Gather and document business and functional requirements
• Facilitate workshops and stakeholder engagement sessions
• Support test case creation and user acceptance testing
• Contribute to rollout and adoption planning
• Produce clear, structured documentation for various audiences
• Collaborate with project managers, analysts, infrastructure and business teams
• Identify opportunities for improvement using M365 and Power Platform tools
• Ensure alignment with data protection standards and project objectives
  
  

What we need from you:

• Proven experience as a Business Analyst in complex environments
• Strong communication and stakeholder engagement skills
• Confident working independently and collaboratively
• Familiar with business process modelling and change management principles
• Comfortable working with M365 tools, especially Power Apps
• Adaptable, organised, and detail-oriented

This vacancy is open exclusively to candidates legally entitled to work and residing in South Africa who meet the required qualifications and experience. Applications from individuals residing outside South Africa will not be considered.