A white structure built out of Hawksford Group tiles with the teal accent colour representing fund administration services.

Investor Liaison Services

The investors’ impression of the fund and the reputation of the promoter are, in part, reliant on the quality of the service provided by its administrator. That's why we treat your clients, as our clients. 

We can provide the full suite of services to your investors:

  • On boarding investors in accordance with relevant AML/CFT requirements
  • Maintenance and update of static data
  • Processing subscriptions and redemptions
  • Administrative and financial processing of drawdowns and distributions
  • Issuing notices and facilitating investor meetings
  • Handling investor queries
  • Review and circulation of investor reporting
  • Enabling a secondary market (as applicable)

Our services include:

Select the tab below that you would like to find out more about.

  • Investor Subscription & Redemptions

    We liaise with investors to ensure that all of the necessary documentation, declarations and due diligence are all addressed in an efficient manner to expedite your investor’s investment wishes.

    Cash flows are reconciled and bookkept with all the necessary notifications issued to your preferred parties.

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  • Maintenance of Investor Records

    Up-to-date and accurate data is essential for delivering a quality service; therefore we maintain registers and investor data in secure systems adhering to local data protection legislation. 

    We ensure that data is only amended upon receipt of a valid instruction and we liaise with investors at relevant trigger point events to ensure that data is still current and accurate.

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  • Capital Calls & Distributions

    Upon receipt of a recommendation, we shall review the information and arrange the necessary Board approvals.

    Thereafter notices are issued and capital call settlements are monitored for timely receipt and dividend/distribution payments are reconciled, ensuring safe delivery. 

    Simultaneous stock exchange announcements can also be made.

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  • Investor Reporting

    We will work with you to tailor regular investor reporting, e.g. quarterly capital accounts or ad-hoc communications.

    We shall additionally coordinate the issuance of notices for investor meetings and can coordinate local investor meetings.

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  • Investor Due Diligence

    Our knowledgeable staff can provide a full due diligence collation service ensuring compliance with local and international best practice standards and peace of mind for all of the fund’s stakeholders.

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Speak to our fund experts

Here are some of our fund specialists that you can talk to about our services.

Simon Page

Global Head of Fund Services

Jon Taylor

Associate Director, Fund Services

Bobby Stirling

Global Head of Client Accounting


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